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Client275

 
 Forward not working - 2008/02/27 07:19 I get the following error when forwarding a message:

Forward Error
Unknown error in processing the forward. Please try again later.

???
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sm2

 
 Re:Forward not working - 2008/02/27 14:01 This error means that SM2 Email Marketing was unable to validate the forward request

We use a confirmation code so that we can ensure that the forwarding is coming a valid link and not just someone typing in a url.

If this keeps happening then please log a support request in our helpdesk and provide as much information as possible.

Hope this helps
Tony
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Client275

 
 Re:Forward not working - 2008/03/20 09:43 I was unable to post a ticket, I could not log in.

Upgraded to the latest version, using J!1.0.15 and using Artio Joomsef.
The links in the e-mail work fine, the forward form on the site is ok, but when I want to send thru it says:

Forward Error
Unknown error in processing the forward. Please try again later.

Is it a SEF issue??
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sm2

 
 Re:Forward not working - 2008/03/20 14:33 Yes this is most likely an SEF issue.
You should try turning SEF off and see if it still works
There are some issues with 3rd Party SEF components not processing some links correctly and we have noticed issues with Artio Joomsef in the past.

You can try downloading an alpha update which may fix your problem
http://sm2extensions.com/dmdocuments/sm2emailmarketing.update.1.0.7.3a.tar.gz

Hope this helps
Tony
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Client275

 
 Re:Forward not working - 2008/03/20 15:56 Unfortionatly it doesn't (the patch)

SEF disabeld >> It works. I'll post this at artio forum as well.

Can the forward e-mail be send in html??
Now you have to copy paste the forwardlink

Thanks.
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sm2

 
 Re:Forward not working - 2008/03/20 16:44 Can you please log a support ticket about the forward link issue in our helpdesk
http://sm2extensions.com/helpdesk
and supply as much information about the issue as possible and we will look into it

So far we have not had any issues with forwarding.

Tony
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