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Client401

 
 500 internal server error - 2008/07/16 01:08 Getting 500 Internal server error when trying to preview a message before sending.

New install of 1.0.8.2
PHP built On: Linux serve 2.6.9-67.0.15.ELsmp #1 SMP
Database Version: 5.0.51-log
PHP Version: 5.2.5
Zend Engine v2.2.0, Copyright (c) 1998-2007 Zend Technologies
with the ionCube PHP Loader v3.1.32, Copyright (c) 2002-2007, by ionCube Ltd., and
with Zend Extension Manager v1.2.2, Copyright (c) 2003-2007, by Zend Technologies
with Zend Optimizer v3.3.0, Copyright (c) 1998-2007, by Zend Technologies


Help anyone? I have 6 hours to figure this one out.
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Client319

 
 Re:500 internal server error - 2008/07/24 12:55 Did you figure out what this was? I am having the exact same problem. Thanks
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sm2

 
 Re:500 internal server error - 2008/09/01 19:33 There has been some known issues with 3rd party SEF extensions. They are not designed to be able to generate SEF links correctly from the admin interface. As a result they sometimes cause strange errors to appear.

This may be the issue in this case.

The latest versions of SM2 Email Marketing have a flag in the Config that allows turning off for SM2 Email Marketing.
The fault lies with the SEF components however and you should encourage your SEF provider to fix the issue if turning off SEF in SM2 Email Marketing fixes the issue for you.

Hope this helps
Tony
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